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TermNet FAQs
Here you will find a list of Frequently Asked Questions.
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What is PCI Compliance?
What are “mid” and “non” qualified fees and what causes them to occur?
I receive offers for lower rates in the mail all the time. Can they really give me a low fixed rate
If I receive an approval on a sale is the transaction guaranteed?
How can I prevent a chargeback from occurring?
What is a chargeback?
Who do I call for assistance if my terminal malfunctions?
My fellow business owners received a free terminal. Does TermNet offer free terminals?
How is my discount rate and fees determined?
When do I get billed for my monthly processing?
Where do chargeback debits come from, or who initiates chargeback?
Can I void a debit sale?
How do I get a voice approval?
Does TermNet capture my customer's names?
What is a V-Number?
How do I update my address?
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