Privacy Policy

TermNet Merchant Services, Inc. (TermNet) takes privacy and data protection issues seriously. TermNet has designed this Privacy Policy to explain how TermNet handles nonpublic personal user information collected from merchants who submit information to TermNet. The Privacy Statement is available upon request and on the home page of the TermNet website www.termnetinc.com, as well as at every point where you provide TermNet with nonpublic personal user information. As the TermNet services evolve, TermNet may revise its Privacy Policy.

SCOPE OF THIS PRIVACY POLICY

This Privacy Policy covers TermNet’s treatment of nonpublic personal user information collected (i) from merchants who use TermNet services, (ii) by TermNet in the ordinary course of its business, and (iii) from TermNet’s business partners. This Privacy Policy does not apply to the practices of companies that TermNet does not own or control, or to people that TermNet does not employ.

INFORMATION COLLECTION

In order to use TermNet’s services, a user may be required to register with TermNet. During registration a user may be required to give TermNet user contact information, including name and email address and information about bank account and/or credit card numbers. It is optional for the user to provide demographic information (such as income level and gender), and unique identifiers (such as, username and password), but encouraged so TermNet can provide a more personalized experience on TermNet’s site.

TermNet may also receive nonpublic personal user information from TermNet’s business partners. Unless provided in this Privacy Policy, TermNet is the sole owner of the information collected by its.

SECURITY

TermNet uses many means to protect the nonpublic personal user information it receives, including without limitation, encryption, physical access security, computer firewalls and other appropriate technologies. Like most standard website servers TermNet uses log files. This includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks to analyze trends, administer the site, track user’s movement in the aggregate, and gather broad demographic information for aggregate use. IP addresses, etc. are not linked to personally identifiable information.

TermNet’s Privacy Policy limits access to nonpublic personal user information that is collected to those employees of TermNet and its affiliates who need the information to fulfill their business responsibilities. TermNet may disclose nonpublic personal user information to companies affiliated with TermNet as business partners. Vendors and other outside contractors we engage are subject to our contractual requirements to ensure that sensitive personal information is safeguarded. Employees must adhere to TermNet’s Privacy Policy. Employees violating TermNet Privacy Policy are subject to disciplinary action, up to and including dismissal.

USE OF NONPUBLIC PERSONAL USER INFORMATION

TermNet uses nonpublic personal user information to contact a user about services offered on TermNet’s site for which a user has expressed interest. TermNet also uses nonpublic personal user information to fulfill a user’s requests for certain products and services, to process payment transactions, to facilitate billing, and otherwise deliver TermNet’s services. TermNet may also send users service announcements, newsletters, and periodic notices about specials and new products.

SHARING

Protecting nonpublic personal user information about users is an important part of TermNet’s business. In addition to other disclosures provided herein, TermNet shares and discloses nonpublic personal user information only as described below.

TermNet will send nonpublic personal user information to other companies or people when: 1) TermNet has a user’s consent to share the information; 2) TermNet needs to share the information to provide the product or service the user has requested such as delivering payment processing services (these third parties are not allowed to use nonpublic personal user information except for the purpose of providing these services); 3) TermNet needs to send the information to companies who work on behalf of TermNet to provide a product or service to the user (unless TermNet tells you differently these companies do not have any right to use the nonpublic personal user information TermNet provides them beyond what is necessary to assist the user).

TermNet also may release nonpublic personal user information when TermNet believes release is appropriate to comply with any law, enforce or apply any agreement to which the user and TermNet are parties, and protect the rights, property, or safety of TermNet, our users, or others. This includes exchanging information with other companies and organizations for fraud protection and risk reduction. This also includes when TermNet have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on our website.

BUSINESS TRANSITIONS

In the event TermNet goes through a business transition, such as a merger or sale, a portion of its assets, including the nonpublic personal user information, will, in most instances, be part of the transaction. Prior to any disclosure of such nonpublic personal user information to a potential buyer, TermNet will obtain appropriate non-disclosure and confidentiality agreements. Users will be notified via notice on our website of any change of ownership or control of nonpublic personal user information.

LINKS

The TermNet website contains links to other sites. TermNet is not responsible for the privacy practices of such other sites. TermNet encourages its users to read the privacy statements of each and every website that collects nonpublic personal user information. The TermNet Privacy Policy applies solely to nonpublic personal user information collected by TermNet’s website.

CORRECTING/UPDATING/DELETING/DEACTIVATING PERSONAL INFORMATION

If a user’s personal user information changes, or if a user no longer desires to use TermNet’s services, TermNet provides a way for the user to correct, update or delete/deactivate user’ personal user information. Contact TermNet by email, telephone or postal mail at the contact information listed below.

NOTIFICATION OF CHANGES

If TermNet changes its Privacy policy, TermNet will post the changes on its homepage and other places TermNet deems appropriate so the information is available for users to review.

LIMITATIONS

TermNet does not offer services or sell products to children. TermNet does not request or knowingly collect personal user information from anyone under the age of 13.

CONTACT INFORMATION

If users have any questions or suggestions regarding our privacy policy, please contact us at:

E-mail: This e-mail address is being protected from spam bots, you need JavaScript enabled to view it
Phone: 800-344-8472

Postal Address:
Two Paces West, Suite 1600
2727 Paces Ferry Road
Atlanta, GA 30339